At shotejbazar.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a refund or exchange subject to the terms and conditions below.

  1. Returns

You may return any product purchased on our website within 1 days of delivery for a refund or exchange. To be eligible for a return, the product must be in its original packaging and in the same condition as when you received it. You are responsible for the cost of return shipping, except in cases where the product is defective or the wrong item was shipped.

  1. Refunds

Refunds will be issued to the original payment method used to make the purchase. Refunds will be processed within 7-10 business days of receiving the returned product. Please note that shipping and handling fees are non-refundable.

  1. Exchanges

If you wish to exchange a product for a different size, color, or style, please contact our customer service team to arrange the exchange. You are responsible for the cost of return shipping and any price difference between the original and exchanged product.

  1. Defective or Incorrect Products

If the product you received is defective or incorrect, please contact our customer service team immediately. We will provide a pre-paid shipping label for the return of the product and will either issue a refund or ship a replacement product at no additional cost.

  1. Non-Returnable Products

Certain products may not be eligible for return or exchange, such as personalized or custom-made products. Please check the product description before making your purchase.

  1. Conditions of Returns

We reserve the right to refuse returns that do not meet the conditions outlined above. We may also refuse returns for products that have been used or damaged by the customer.

  1. Changes to Refund and Return Policy

We may update this refund and return policy from time to time. We will post any changes on our website and notify you by email if necessary.

If you have any questions or concerns about this refund and return policy, please contact us at info@shotejbazar.com.